Our products are exclusively made in Italy by experienced Italian artisans that work in the cashmere industry for over 30 years. All of our products undergo rigourous quality control to achieve a remarkable "Made in Italy" standard. True craftmanship is an art and as such rare to find. We are proud to incorporate this art in our collection.
The raw cashmere wool is white to white cashmere coming directly from Inner Mongolia. Due to the climatic conditions that the Hircus(Cashmere) Goats are exposed to they develop a unique fleece in that region, which makes the cashmere superior to any other cashmere gathered in other regions.
The cashmere yarn is exclusively made in italy using white to white cashmere wool form Inner Mongolia. In our collection we use the "Cariaggi Fine Yarn", which is known for their long fibres, which make the sweaters softer, more durable and pile less.
Yes, we offer free exchanges for all of our customers.
If you want to exchange your item for a more expensive one, you will have to pay the difference. In the same way if you want to exchange your item for a cheaper one you'll get the difference refunded or added as credit on your account.
You can return your items for a full refund or exchange within 14 days drom the delivery date. All returns need to be received in the original packaging (hence, within the anti-moth envelope) and in an unused and resalable condition.