Our products are proudly Made in Italy by experienced Italian artisans that work in the cashmere industry for over 30 years. All of our products undergo rigourous quality control to achieve a remarkable 'Made in Italy' standard. True craftsmanship is an art and as such rare to find. We are proud to incorporate this art in our collection.
Our cashmere comes from the under fleece of Hircus goats, extraordinary animals that live in the mountains of China and Mongolia in extreme climatic conditions. In the spring, when the weather gets milder, the shepherd's collect the under fleece using a fine comb. This is the softest part of the goat, located under the chin. Each animal produces only 250 grams of cashmere per year.
We buy the best and finest Cashmere wool directly from the countries of origin. Once the precious staple has been imported to Italy, a long and complicated transformation begins, from fleece to the making of the finished garment.
In our collection we use the 'Cariaggi Fine Yarn', which is known for their long fibres, which make the garments softer, more durable and pile less.
With each item you buy comes our "How to treat your cashmere instruction" which goes into detail on how to wash your cashmere items, how to maintain them and how to get rid of piling. You can find specific care instructions in each product page too.
Yes, we offer free exchanges for all of our customers.
If you want to exchange your item for a more expensive one, you will have to pay the difference. In the same way if you want to exchange your item for a cheaper one you'll get the difference refunded or added as credit on your account.
You can return your items for a full refund or exchange within 14 days from the delivery date. All returns need to be received in the original packaging (hence, within the anti-moth envelope) and in an unused and resalable condition.
No, an order can be placed without having an account. An account can be useful as it get easier and faster to place future orders. With an account you can also keep track of what you have purchased in the past.